FAQ

1. How do I track my order?

Answer: You can track your order by using the tracki

2. Can I change or cancel my order after placing it?

Answer: Orders can be modified or canceled only if they have not yet

3. What payment methods do you accept?

Answer: We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

4. How long will it take to receive my order?

Answer: Delivery times vary depending on your location and the shipping method chosen. Standard shipping usually takes 5-7 business days, while expedited options are available for faster delivery.

5. Can I return or exchange an item?

Answer: Yes, you can return or exchange items within 30 days of purchase. Please make sure the item is unused and in its original packaging. For returns, we will issue a refund to your original payment method.

6. Do you ship internationally?

Answer: Yes, we offer international shipping. Shipping fees and delivery times depend on the destination country.

7. What if my item arrives damaged or defective?

Answer: If you receive a damaged or defective item, please contact us immediately with a photo of the damage, and we will resolve the issue

8. How do I apply a promo code or discount?

Answer: During checkout, you’ll see a field labeled "Promo Code." Enter your code there, and the discount will be applied to your order total.

9. What do I do if I forgot my password?

Answer: If you’ve forgotten your password, click the "Forgot Password" link on the login page. Enter your email address, and we’ll send you a link to reset your password.

10. Is my personal information secure?

Answer: Yes, we use industry-standard encryption and security measures to ensure that your personal and payment information is protected. We never share your data with third parties without your consent.